Refund and Returns Policy

Effective Date: January 5, 2026

At Saarse, we aim to provide a smooth booking experience supported by transparent policies. This Refund and Cancellation Policy explains how refund requests are handled for bookings made through saarse.com.

1. General Refund Guidelines

• All refund or cancellation requests must be submitted in writing to support@saarse.com.
• Refund eligibility depends on the terms and conditions of the respective travel service provider.
• Saarse acts as an intermediary between customers and travel suppliers and cannot guarantee refunds unless approved by the provider.

2. Eligibility for Refunds

Flight Reservations

• Flight ticket refunds are governed by the fare rules set by the airline.
• Non-refundable fares are not eligible for refunds.
• Refundable fares may be subject to airline-imposed cancellation or service charges.

Hotel Bookings

• Hotel refunds are applicable only if the booking is canceled within the permitted cancellation period shown at the time of booking.
• No refunds are issued for no-shows or cancellations made after the specified deadline.

Holiday Packages and Tours

• Refunds for holiday packages or tours depend on vendor-specific terms.
• Advance payments or deposits may be non-refundable.

3. Refund Processing

• Approved refunds are credited to the original payment method used at the time of booking.
• Refund processing typically takes between 7 and 14 business days after confirmation from the service provider.
• Processing times may vary due to bank procedures or third-party payment systems.

4. Non-Refundable Charges

• Service fees, convenience fees, and payment gateway charges collected by Saarse are non-refundable.
• Any approved refund amount will be calculated after deducting applicable non-refundable charges.

5. No-Show and Late Cancellations

No refunds will be issued for no-shows or late cancellations unless explicitly permitted by the respective service provider. Customers are responsible for canceling bookings within the allowed time frame.

6. Disputed or Unauthorized Charges

If you notice any unauthorized transactions or billing discrepancies, please contact support@saarse.com immediately with your booking reference and payment details.

7. Force Majeure

Refunds may not be available for travel disruptions caused by events beyond our control, including but not limited to:

• Natural disasters
• Political instability or unrest
• Labor strikes
• Pandemics or public health emergencies
• Government-imposed travel restrictions or bans

Such cases are reviewed individually and are subject to approval by the relevant service provider.

8. Policy Updates

Saarse reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be published on this page with a revised effective date.

9. Contact Information

For refund requests, cancellations, or booking-related inquiries, please contact us at: Support@saarse.com